This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of S For Shaadi (the "Website" and "App").
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE or App. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website or App S For Shaadi or Roald Software Solutions PVT LTD. The Terms and Conditions also includes the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").
In these Terms, references to "S For Shaadi member" shall mean the end user accessing the Website/S For Shaadi services, its contents or using the S For Shaadi Services offered. S For Shaadi member also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. The terms "You" and "User" shall be interchangeably used for "S For Shaadi member". "S For Shaadi Services" service provided by Roald Software Solutions PVT LTD, CIN : U74999TG2018PTC128175,a company under the provisions of companies act, 2013 and having its registered office at FlatNo:201 Shivakeerti apartment Kamalanagar,medipally,500098 ('Roald Software Solutions PVT LTD/Company').
You understand and acknowledge that S For Shaadi acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. S For Shaadi is a brand owned by Roald Software Solutions PVT LTD which owns, retains and has complete rights in S For Shaadi and the S For Shaadi Website /App/ S For Shaadi Service.
S For Shaadi acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of S For Shaadi's already registered users, for seeking prospective lawful matrimonial alliances for themselves. However, you must have a valid/operational mobile phone number and an email id. The profiles in the database of S For Shaadi are classified broadly on the basis of language and region for the ease and convenience of its member / customer. S For Shaadi Members are provided with free/paid access for searching profiles from the database of S For Shaadi, as per the partner preference set by you (on the Website/Applications -(App) and you can shortlist the profiles in which you are interested.
A) S For Shaadi Membership and rights of admission is reserved solely for :
B) Further in capacity as S For Shaadi member you confirm that you are :
C) In case you are a Registrant of the prospective bride/ bridegroom and has created profile in S For Shaadi Website/App on behalf of them or is accessing the S For Shaadi Website/App on behalf of them implies that you have taken their consent for their profile creation in S For Shaadi and for accessing the S For Shaadi Website/App.
A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters .We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better if S For Shaadi requires additional details you agree to provide it. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our website/App. S For Shaadi may also reproduce your profile information in other matrimonial websites owned by Roald Software Solutions PVT LTD including community based websites to provide better matching Profiles to you.
B. If at any point of time S For Shaadi comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, S For Shaadi shall have full right to suspend or terminate (without any notice) your S For Shaadi membership and forfeit any amount paid by you towards S For Shaadi membership fee and refuse to provide S For Shaadi service to you thereafter.
C. S For Shaadi also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the S For Shaadi members in their profile.
D. Registration of duplicate profiles of the same person is not allowed in S For Shaadi Website/App. S For Shaadi shall have full right to suspend or terminate (without any notice) such duplicate profile.
E. You acknowledge and confirm that your registration with S For Shaadi and the usage of S For Shaadi services is with the bonafide intention of marriage and not otherwise. S For Shaadi Membership is restricted strictly to the registered S For Shaadi individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of S For Shaadi and nor use the S For Shaadi Service or S For Shaadi members data for any commercial purpose, and S For Shaadi reserves its right to initiate appropriate legal action for breach of these obligation.
You are responsible for safeguarding the confidentiality of your S For Shaadi login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons. You agree to accept responsibility for all activities that occur under your account.
A. S For Shaadi reproduces your details once you register on our website /App on "as is as available" basis and also share your profile with other registered S For Shaadi members within website(s) of Roald Software Solutions PVT LTD.
B. S For Shaadi's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.
C. The profile search conducted by any S For Shaadi member and the matches shown thereof are automatically generated by S For Shaadi, and based on the partner preference set by you. In the event of S For Shaadi member changing their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.
D. S For Shaadi does not prohibit any S For Shaadi member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.
E. S For Shaadi cannot guarantee or assume responsibility for any specific results from the use of the data available from the S For Shaadi service or from other matrimonial websites owned by Roald Software Solutions PVT LTD including community based websites.
F. S For Shaadi shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.
G. S For Shaadi cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the S For Shaadi servers.
H. S For Shaadi has a special safety feature for women, called "Secure Connect", which enables women to take control of their privacy and safety while searching for their life partner. "Secure Connect" has a calling feature that lets the women in S For Shaadi receive calls from men who have premium membership without revealing their contact numbers to them, It is upto to the women to respond to the other party and S For Shaadi has no control over the same.
I. S For Shaadi do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.
A. You, shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.
B. Any information / data required by S For Shaadi for using the S For Shaadi services shall be provided by the S For Shaadi Member, as and when so sought by S For Shaadi.
C. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. S For Shaadi shall not be liable for short coming due to any misrepresentations made by any of its S For Shaadi members.
D. You are required to verify the credentials of the prospect and we shall not be liable for any misbehavior/ misrepresentations made by the Prospect to you during video call.
E. To get better search results, S For Shaadi Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and S For Shaadi shall retain their right under clause 2 (b) of this terms and conditions.
F. S For Shaadi members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non - disclosure at the time of enrollment shall be treated as violation of the terms and conditions and S For Shaadi shall retain their right under clause 2 (b) of this terms and conditions.
G. S For Shaadi Members are advised to refrain from :
i. Entering into any financial transactions with prospects. S For Shaadi Members shall not seek financial help or provide financial help from / to the other S For Shaadi Members
ii. Using abusive language when they communicate with the other S For Shaadi Members
iii. being discriminative or using racial comments etc.
iv. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.
v. Entering into physical relationship with any prospect before marriage.
vi. violating any law for the time being in force.
vii. From mentioning details of other matrimonial services while sending personalized messages
I. S For Shaadi Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don't involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.
J. The S For Shaadi members agrees that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated messages to prospects as a free S For Shaadi member, and in the event you have availed paid S For Shaadi package, you can send personalized messages to prospects to show your expression of interest/replies. S For Shaadi member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.
K. You also agree that while accessing / using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of feature of website /App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.
L. If the S For Shaadi Member fails to update in S For Shaadi website/App, any change in the particulars furnished in their profile/ then the S For Shaadi membership may be suspended by S For Shaadi at its sole discretion.
M. S For Shaadi member shall, in case of finalization of his/her/their Registrant's marriage, delete their profile by themselves or intimate S For Shaadi for removal/deletion of their profile.
N. S For Shaadi Members agree to use secure devices, software and networks in a private place for accessing the S For Shaadi services.
O. S For Shaadi member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in S For Shaadi Website/App.
P. S For Shaadi Members shall not probe, scan or test the vulnerabilities of the S For Shaadi Website/App or any network connected to the Website/App nor breach the security measures instituted by S For Shaadi.
Q. You shall also not make any payment / transfer any amount to account of any Roald Software Solutions PVT LTD employees. All payments shall be made only to S For Shaadi account.
R. S For Shaadi members are expected to approach Roald Software Solutions PVT LTD to resolve their complaints and grievances and shall not air their grievance/complaints in social media.
In the event you come across any concerns in our service, then please be free to contact us:
A. S For Shaadi member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or through Whatsapp messages from Roald Software Solutions PVT LTD or other portals owned by Roald Software Solutions PVT LTD or their alliance partners.
B. S For Shaadi by its automatic system sends to its member (s) profile (s) of the prospect by way of images/ documents/ messages / links. S For Shaadi member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. S For Shaadi Member further confirms that even if S For Shaadi Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from S For Shaadi either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.
C. You are also entitled to set up your communications frequency from S For Shaadi, like - only on weekends or fortnightly etc. You may also opt for not getting any call from S For Shaadi by ticking the appropriate box in the Website/App, provided that, you agree to receive calls from Relationship Manager of Assisted Matrimony/ Elite Matrimony for contacting you as a shortlisted profile for their registered members.
Any feedback you provide to S For Shaadi shall be deemed to be non-confidential. S For Shaadi shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) S For Shaadi member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from S For Shaadi for the feedback under any circumstances.
To protect your privacy and understand our practices as amended from time to time , please read and follow our Privacy Policy which also governs your visit to S For Shaadi and other websites owned by Roald Software Solutions PVT LTD, the personal information / data provided to us by you during the course of usage of S For Shaadi will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:
The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing
The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, store, update or share any information on the Website/App that -
A. belongs to another person and to which the user does not have any right;
B. is obscene, pornographic, paedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
C. is harmful to child;
D. infringes any patent, trademark, copyright or other proprietary rights;
E. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature;
F. impersonates another person;
G. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting other nation;
H. contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; (ix) violates any law for the time being in force.
A. S For Shaadi Members are solely responsible for the communications (through any medium) with prospect or vice versa. S For Shaadi expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any S For Shaadi members interest via e-mail, chat, interaction, Whatsapp or any other medium of communication between S For Shaadi members either using website /App or otherwise.
B. S For Shaadi has no obligation, to monitor any such disputes arising between the S For Shaadi members, and S For Shaadi shall not be party to any such dispute/litigation etc.
C. S For Shaadi is not a broker or the agent of any S For Shaadi member, and S For Shaadi does not partake in the exchange of any kind of discussion between the S For Shaadi members and prospects or the results of their discussion.
A. You agree that all content of S For Shaadi belong to Roald Software Solutions PVT LTD excluding your or third party content including advertisement on the Website/App for which S For Shaadi has requisite license/right in terms hereof to display the same on our Website/App.
B. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the S For Shaadi profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by S For Shaadi paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to S For Shaadi, you hereby grant S For Shaadi a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the S For Shaadi's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.
C. While S For Shaadi does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and conditions, S For Shaadi may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants S For Shaadi may at its sole discretion put restriction on any S For Shaadi member to other member's communications.
D. Roald Software Solutions PVT LTD reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.
A. S For Shaadi member understand and agree that S For Shaadi may allow third parties to put up advertisements on the S For Shaadi application/Website and S For Shaadi does not control the contents of such third party advertisement on the S For Shaadi application/Website. Third party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.
B. The S For Shaadi members agrees and understands that S For Shaadi may also allow third parties to provide S For Shaadi members services on the website/App like horoscope matching etc., and S For Shaadi may also collect the payment for such third party services to you, and S For Shaadi in this regard can have revenue sharing arrangement with such third party, however in no event shall S For Shaadi be liable to you for such third party services.
C. S For Shaadi reserves the right to add/delete/alter/modify/suspend any or all the S For Shaadi Services at any time as it may deem fit, without notice. The S For Shaadi members are expected to see the change on the Website/App.
A. Roald Software Solutions PVT LTD / S For Shaadi or its Office bearers shall under no circumstances be liable or responsible to the S For Shaadi member or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App/Third Party Website/ S For Shaadi services.
B. S For Shaadi informs you that the exchange of profile(s) through or by S For Shaadi should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the S For Shaadi member, from/ or by S For Shaadi.
C. Notwithstanding anything to the contrary contained herein, S For Shaadi's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to S For Shaadi, for any specific S For Shaadi paid package, and no further.
15. Roald Software Solutions PVT LTD / S For Shaadi will not be liable in case of any wrong/improper match made due to unavailability of profiles from S For Shaadi/Roald Software Solutions PVT LTD's owned other websites.
16. Roald Software Solutions PVT LTD / S For Shaadi or its office bearers shall under no circumstances be liable, if any, for the S For Shaadi member entering into financial transaction with any other S For Shaadi Member or any third party.
17. Roald Software Solutions PVT LTD / S For Shaadi or its office bearers shall under no circumstances be liable, if any, for any S For Shaadi members not responding/reciprocating when you approach them for matrimonial alliance
You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with S For Shaadi. Further neither you nor S For Shaadi agrees to class arbitration.
In the event you file a false complaint against another prospect on our Website /App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the S For Shaadi services as per clause 2 (b) of these terms and conditions.
20. Notwithstanding anything contained herein, S For Shaadi reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on S For Shaadi/website/App (once such instance come to S For Shaadi notice) in order to ensure, that proper consent has been obtained by you , prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person's (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. S For Shaadi also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our S For Shaadi website/App as a means of communication while sending messages to other S For Shaadi members regarding their profile identity in other matrimonial websites.
21. Once your paid membership expires, you cannot avail the unexpired balance phone call count/ unexpired SMS . Similarly, you cannot access the already viewed S For Shaadi member(s) contact information unless you renew your account within 30 days
22. However on renewal, the unexpired phone call / SMS shall be carried forward to your account from the last day of expiry.
23. In case of conflict between the terms and condition of Website/App and terms and conditions of any other website including other websites of Roald Software Solutions PVT LTD, the terms and condition of S For Shaadi Website/App shall prevail for the service provided through this Website/App.
A. Your access to and use of the S For Shaadi Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE S For ShaadiSERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, S For ShaadiDISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. S For Shaadi does not warrant that the Website/App, its servers, or e-mail sent from S For Shaadi are free of viruses or other harmful components. S For Shaadi will not be liable for any damages of any kind arising from the use of this S For Shaadi Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
B. S For Shaadi does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using S For Shaadi services (both paid and free).
C. Notwithstanding anything contrary contained anywhere, under no circumstances, S For Shaadi shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:
i. any act or omission done by S For Shaadi/Roald Software Solutions PVT LTD/payment gateway/alliance partner etc.;
ii. any untrue or incorrect information submitting by you or on your behalf;
iii. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from S For Shaadi);
iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitting by you or on your behalf;
v. any cyber crime attempted or committed by anyone and
vi. any incident of force-majeure or 'act of god'.
vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.
viii. Using/availing of third party services namely horoscope matching services etc. and for paying them through the Website.
ix. S For Shaadi shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time
x. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.
D. You expressly agree that your use of this Website/App is at your sole risk.
E. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app.
By using our S For Shaadi services you agree to defend, indemnify, and hold harmless S For Shaadi, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by S For Shaadi. This defence and indemnification obligation will survive in perpetuity.
A. We/ S For Shaadi in good faith reserve our right to terminate your S For Shaadi membership or suspend/delete your profile at our sole discretion without any notice to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions, in case you
I. seek physical / financial favors from our other registered members or
II. have provided incorrect information on our website/App or
III. have committed any fraudulent/ unlawful/ illegal activities through the use of our website/App or
IV. have violated this Terms and conditions or
V. have misappropriated the name, likeness, email address, contact no or other personally identifiable information of another S For Shaadi member created a profile on our website /App by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who's profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner,
B. If S For Shaadi receives any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.
C. Unless otherwise provided in these Terms and Conditions, S For Shaadi membership may be terminated by S For Shaadi / you without assigning any reasons by serving 7 ( seven) days written notice on the other, all amount paid till date by you to S For Shaadi shall be forfeited.
D. Upon termination / suspension of S For Shaadi membership, your right to use or access the S For Shaadi Website/App S For Shaadi services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the S For Shaadi Services shall not relieve you of any obligations arising or accruing prior to such termination.
A. The registration of S For Shaadi membership and all S For Shaadi services are deemed to have been entered into within the territorial Jurisdiction of Chennai, India.
B. The S For Shaadi Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in Hyderabad, Telangana, India.
A. Net Banking / Debit / Credit Card/ Paypal/ RTGS/ NEFT/ UPI would be in accordance with the prevailing RBI guidelines. Activation of paid S For Shaadi service shall be subject to realization of the said payment. In case of dishonor of Cheque/demand draft; you shall be liable to pay applicable bank's cheque/DD bouncing charges. Further S For Shaadi service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.
B. S For Shaadi uses third party payment gateways for collection payment through credit/debit card or other payment instruments. You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of Roald Software Solutions PVT LTD, the value of such paid package being Rs.2,00,000/- [Rupees Two Lakh Only] and above from Roald Software Solutions PVT LTD.
You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of Roald Software Solutions PVT LTD, the value of such paid package being Rs.2,00,000/- [Rupees Two Lakh Only] and above from Roald Software Solutions PVT LTD.
A. The payments made by any S For Shaadi member to Roald Software Solutions PVT LTD by way of membership / renewal fee / auto renewal are treated as non-refundable.
B. S For Shaadi member shall not assign or transfer your S For Shaadi membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and S For Shaadi shall retain their right under clause 2 (b) of this terms and conditions.
C. Payment once made for S For Shaadi services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.
The laws of India shall be applicable.
The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 ( thirty ) days from the date of such dispute , then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and conciliation Act, 1996, by sole arbitrator. The seat of Arbitration shall be Hyderabad, Telangana, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language
C. However, Disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration.
D. In case of Renewal, Customer is charged the current price that prevails and renewed is done only for 3 months duration irrespective of the past package.
Any proceeding to enforce this arbitration agreement may be brought in Courts of Hyderabad, Telangana India.
a. S For Shaadi's obligation is only to assist customers in registration of profiles in S For Shaadi's website/ app. Post registration, the terms and conditions mentioned in the App / Website will govern the contract between the Parties.
b. S For Shaadi shall safeguard sensitive user information using security standards authentication mechanisms, access controls and encryption techniques.
c. S For Shaadi cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the S For Shaadi servers.
d. S For Shaadi is not responsible for delays due to any factor beyond S For Shaadi control or Force Majeure events.
e. S For Shaadi is not liable for any financial transaction between the S For Shaadi's representative and Customer. The Customer shall not pay any amount to S For Shaadi's representative and any payment made towards service fee shall be paid only to the account of Roald Software Solutions PVT LTD.
a. S For Shaadi prohibits discrimination against service agents including on the basis of race, religion, cast, gender, age or any other characteristic that may be protected under applicable laws.
b. We request customers to treat all service agents with courtesy and respect. We reserve our right to withhold access to services at our absolute discretion if the customer's behaviour toward S For Shaadi service agent is in a manner which is disrespectful or abusive or which otherwise deem to be inappropriate or unlawful.
c. Customers are prohibited to do any kind of financial transaction directly to the representatives of Roald Software Solutions PVT LTD / S For Shaadi.
To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to S For Shaadi and other websites/Apps owned by Roald Software Solutions PVT LTD, the personal information / data provided to us by you during the course of usage of S For Shaadi will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website or App.
If you have any complaints or dispute, please contact our customer support either in writing or in email with digital signature to:
The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing. We shall make reasonable efforts to resolve any issue in a timely manner.
By using our S For Shaadi services you agree to defend, indemnify, and hold harmless S For Shaadi, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by S For Shaadi. This defence and indemnification obligation will survive in perpetuity.
S For Shaadi reserves the right to terminate the services for any breach of these Terms & Conditions. all amount paid till date by you to S For Shaadi shall be forfeited.
Upon termination / suspension of S For Shaadi membership, your right to use or access the S For Shaadi Website/App S For Shaadi services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the S For Shaadi Services shall not relieve you of any obligations arising or accruing prior to such termination.
The Terms & Conditions are exclusively governed by the Laws of Indian (Jurisdiction).
The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 ( thirty ) days from the date of such dispute , then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and Conciliation Act, 1996, by sole arbitrator. The seat of Arbitration shall be Hyderabad, Telangana, India.We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language.