Privacy Policy

SForShaadi.com is an online matrimonial platform committed to safeguarding your privacy and providing secure and personalized matrimonial services. This privacy policy applies to all websites and mobile applications operated under the SForShaadi.com domain.

By accessing or using our platform, and/or by voluntarily providing your information, you agree to the collection, use, storage, sharing, and processing of your data as described in this policy. If you do not agree with the terms outlined herein, please refrain from using our website or mobile apps.

Information We Collect

To access and use our services, you may be required to provide personal information, which may include but is not limited to:

i. Profile photo and videos

ii. Full name and date of birth

iii. Email address and contact details (phone/mobile/fax)

iv. Educational qualifications

vi. Identity verification documents (with your explicit consent)

vii. Login credentials (username and password)

vii. Religious details (e.g., religion, caste, star, raasi, gothram)

viii. Horoscope information

ix. Family information (e.g., family values, family type, parental and sibling details)

x. Employment and professional details (e.g., education, occupation, organization, income)

If you establish a payment account with us, we may also collect billing information, such as:

i. Credit/debit card details (number and expiry)

ii. Billing address

Additional data collected through our websites or apps includes:

i. Device information and specifications

ii. IP address and geographic location

iii. Log files and device ID

iv. Social media account data (if you choose to sign in via Facebook, Google, LinkedIn, etc.)

We also use cookies to enhance your browsing experience. Cookies help us store login credentials and track user interactions. Please note that third-party cookies may also be present, and we do not control their usage.

Use of Collected Information:

Your personal data may be used for purposes including but not limited to:

i. Account verification and login authentication

ii. Data analysis and user experience improvement

iii. Marketing research and promotional effectiveness

iv. Prevention and detection of fraud

v. Site and app performance evaluation

vi. Personalized service delivery

We use your IP address to manage our server, identify technical issues, and derive broad demographic data.

Information Sharing:

We may share your information with:

i. Our subsidiaries, affiliates, and partner companies for marketing or service improvement purposes

ii. Regulatory or legal authorities when required by law or legal proceedings

iii. Fraud prevention agencies, payment gateway providers, or other third-party service providers for transaction security

iv. Third parties in the event of business restructuring, such as mergers, acquisitions, or asset transfers

Please note that our website/apps may contain links to third-party websites. We are not responsible for their content or privacy practices.

Data Retention:

We retain your information for as long as necessary to:

i. Fulfill the purpose for which it was collected

ii. Maintain an active subscription or account

iii. Resolve disputes and enforce agreements

iv. Comply with applicable laws

v. Conduct audits and support legitimate business activities

Data Security:

We implement organizational and technical security measures to protect your personal information. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the Internet is 100% secure. Once we receive your data, we follow strict protocols to prevent unauthorized access or misuse.

Screenshot and Screen Recording Restrictions:

To enhance user privacy and protect sensitive personal information (including user profiles, family details, and images), our mobile applications disable screenshots and screen recordings starting from the login screen and throughout the app experience. This measure is implemented solely to prevent unauthorized sharing or misuse of user data.

Policy Changes:

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page without prior notice. We encourage users to review this page regularly.

Grievance Redressal:

If you have any concerns regarding your personal data or our privacy practices, you may contact our Grievance Officer:

Office Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST (excluding Sundays and public holidays)

The Grievance Officer has been appointed in compliance with Section 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Child Safety Standards

S For Shaadi is committed to protecting children and preventing child sexual abuse and exploitation (CSAE). Our platform strictly prohibits the sharing or promotion of any content that involves CSAE. We have systems in place to detect, review, and take action against such content, including reporting to relevant law enforcement authorities as required by law.

Users can report any concerns regarding child safety using the in-app reporting features or by contacting us directly at info@sforshaadi.com.

We comply with all relevant child safety laws and industry best practices to ensure a safe environment for all users.